EAST Hampshire MP Damian Hinds has voiced concerns over signal issues for Vodafone customers in Bordon.

Mr Hinds has contacted the chief executive of the Vodafone Group, Vittorio Colao, to ask for measures to try to resolve the ongoing faults. He received a reply from Vodafone, explaining that the problem was caused by trees blocking the mobile mast's "line of sight", preventing radio waves from reaching the mast. To resolve the issue, Vodafone is working on connecting the Bordon mast into the network via a cable.

The MP was assured that Vodafone was offering to reimburse contract customers with their line rental charges for the period without service. Cases are handled on an individual basis because the circumstances vary for different customers.

"Vodafone customers in Bordon have gone a rid-iculously long time without signal," the MP said.

"When you are paying for a service, you expect to get it. I will be looking to meet Vodafone to discuss what can be done to avoid these sorts of issues happening again, and to speed up the repair process when something does go wrong. I'll be monitoring this issue until it's sorted out."